New York, NY, USA
Not resolved

I called Breyers to complain about there being no crunchies at all in two cartons (it was on sale and looked so good) while it's supposed to be loaded with them. The rep said it's the first complaint she's gotten about the product.

I then added that it tastes artificial and the rep said it's a frozen dairy dessert. It doesn't say that anywhere on the carton! And it's called "Ice Cream" cake. What a misnomer!

It should be called "Frozen Dairy Dessert Cake" -- oh, except there's no cake in either either. Oh, well.

How can we navigate the overwhelming choices of product when the carton's pictures, the product's name, and the description offer no clue as to what's inside? I'm never buying Breyers again!

Product or Service Mentioned: Breyers Ice Cream Cake With Chocolatey Crunchies Ice Cream.

Reason of review: Bad quality.

Monetary Loss: $8.

Preferred solution: Full refund.

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