Contact Breyers Customer Service
Breyers Phone Numbers and Emails
Toll-Free Number:
-
1 (800) 931-2826
Customer Service:
-
1 (844) 866-2607
Emergency/ Hotline:
-
1 (800) 745-9269Medical/product Safety Emergency
Breyers Email:
Customer Service
Breyers Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Breyers Customer Service Rating
3 out of 5
Contact Method Distribution
71% phone, 29% email
Most Popular Breyers Phone Number
1 (800) 931-2826
Most Popular Breyers Email Address
consumer.services@unilever.com
Average Hold Time
00:01:54
Average Calls duration
5 minutes
Call Volume by Day
View full overview ›
Breyers Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Breyers Customer Service Rating | 3 out of 5 |
| Contact Method Distribution | 71% phone, 29% email |
| Most Popular Breyers Phone Number | 1 (800) 931-2826 |
| Most Popular Breyers Email Address | consumer.services@unilever.com |
| Average Hold Time | 00:01:54 |
| Average Calls duration | 5 minutes |
| Overall Customer Sentiment | Mostly neutral |
| Breyers Live Agent Availability | 26% of callers successfully reach a real person |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Issue Resolution Rate | Low (27% reported full resolution) |
| Prepare before the call to Breyers | Email, phone number or order id or tracking number |
Call Volume by Day
Contact Information
Breyers Website:
Breyers Help Center:
Corporate Office Address:
Breyers
Englewood Cliffs,
New Jersey
United States
Summary of Breyers Customer Service Calls
186
TOTAL
CALLS
CALLS
04:16
AVG CALL
DURATION
DURATION
27%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Breyers?
Product/ Service Question:
- “Complaint”
- “Purchased ice cream with no seal”
- “Complaint about the ice cream”
Request for Information Question:
- “Allergy question”
- “Looking for buyers ice cream black raspberry ice cream”
- “Need sf butter pecan icecream”
Payments and Charges Question:
- “Coupon problem”
- “Hello I'd called y'all explaining about the nuts that were in the container i bought and she stated that she was going to send me a coupon never received I'm 63”
- “Not getting the ice cream i paid for”
Shipping and Delivery Question:
- “When you're delivery driver delivers Breyers Vanilla Ice cream to Family Dollar. In west texas 76691 this driver continuously cuts deep into the cartons of Ice cream. please no more”
- “Ice cream a quart size did not have pecan Wow unbelievable”
Return/ Replace Question:
- “Mint chocolate chip ice cream changes”
Account Question:
- “I received a text asking if Breyer Ice cream company can put a12 by15 inch sign on my car. Is this legit or a scam?”
Website/ Application Question:
- “Do you have someone installing decals on automobiles for pay because my wife got an email and we were wondering if its a sc”
Other Question:
- “False advertisement”
- “No chocolate chips in the mint chocolate chip ice cream”
- “Ice cream lacking ingredients”
Compare Breyers Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Breyers