Deb M Vdr

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No plastic liner on inside of 1.5 qt ice cream container.

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Breyers - No plastic liner on inside of 1.5 qt ice cream container.

UPC 775672****. I opened the ice cream container, I wanted to have some, when I got back from the supermarket.The ice cream melted a bit on my way home.

I was shocked to find that there was no plastic lining when I opened the container. Because the ice cream melted some it was oozing out of the container and down the carton. This happened despite the fact it had an outer seal around the carton. Also, the ice cream was stuck to the underside top of the lid.

The ice cream wasnt melted to liquid just a bit on the soft side. I am sure this happens to a lot of people. No covering over the ice cream just reads unsanitary to me. If it has something to do with sustainability efforts, I say, screw that.

You shouldnt take shortcuts with food products.

Besides, customers are paying more for less these days and now quality is suspect. Didnt think to take a picture or know that you would ask for one.

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Pros:
  • Ice cream taste good
Cons:
  • Poor quality packaging

Preferred solution: Lining on the inside of ice cream cartons.

User's recommendation: If you feel the way I do, don’t buy Breyers 1.5 qt ice cream

Melvin P Rwc

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Verified Reviewer

Safety seals

Breyers - Safety seals
Breyers - Safety seals - Image 2
Breyers - Safety seals - Image 3
No safety seal on butter pecan ice cream, purchased at meijer, Battle Creek MI, number on top,6747****, sku number, 775672****. Went back the next day employee removed the boxes when I pointed it out to him clearly a quality control issue.
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Loss:
$5

Preferred solution: Coupon for my ice cream

Carol M Htq

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Verified Reviewer
| map-marker Toronto, Ontario

Bryer's cherry Ice Cream 587791****

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Breyers - Bryer's cherry Ice Cream 587791****
You should call this ice cream "see if you can find a cherry" ice cream. Disgusting. Where do I send you pictures of this product. I want my money back!! This is FALSE ADVERTISING.
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User's recommendation: Dont' buy this ice cream.

Anonymous
map-marker Jupiter, Florida

Rocky Road Ice Cream

Breyers - Rocky Road Ice Cream
Breyers - Rocky Road Ice Cream - Image 2
I would like you to know that I am suing you!! As I was eating my ice cream, there was a hard crunch.. reached into my mouth and picked out a piece of crushed glass!! It was in my mouth and in my teeth ! I cut my finger just looking at it.. I could NOT BELIEVE MY EYES!! How much of this did I swallow ?? I called Publix in Jupiter Fl. To take it out of their freezer immediately !!! Im going to a lawyer.. I am still shaking !
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User's recommendation: Never..blood from my finger and some glass from my ice cream

Anonymous
map-marker Atascadero, California

Concern

Breyers - Concern
Breyers - Concern - Image 2
Upon opening the ice cream I noticed it was only filled about 2/3 of the way. Quite a bit of ice cream is missing as you can see in the picture
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Suzanne B Akt
map-marker Land O Lakes, Florida

Rancid pecan on Breyers no sugar butter pecan ice cream

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11/18/2022 7.30 pm. Aye a bad tasting pecan. Concerned that I read within 6 hours I may have severe diarrhea and vomiting. As a Senior I am very concerned. Bought butter pecan no sugar and salted caramel on BOGO at publix arbor square land o'lakes FL about nov 4 3022. Someone Else also reported same issue on pissedcustomer.
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User's recommendation: dont buy breyers no sugar butter pecan ice cream

1 comment
Guest

Response on Nov 19 2022 from Breyers customer service was my feedback on their web site form did not meet their guidelines to publish my concern. Email from them nov 20 2022 says they posted a response.

I cant access breyers.com. 501 Bad Gateway message.

Anonymous
map-marker Punta Gorda, Florida

No contact from Breyers since your referral

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Plastic cover found in brand new carton of Breyers Carb Smart ice cream container Alerting company of serious issue deserving investigation, product recall, and compensation.
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Anonymous
map-marker Hartford, Connecticut

Terrible!!!!!!!

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Butter pecan - rancid pecans. No flavor at all!!! This ice cream use to be the best! Mr Breyer is turning over in his grave! I had to stop eating it as it was a waste of calories on my cheat day. Shame on you! Complete trash!!!
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User's recommendation: Don’t buy

1 comment
Guest

There is a class action lawsuit in NY about not enough vanilla in Beaers low sugar vanilla. There should be one for all the reports of rancid pecans!

Resolved
John L Vrl

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Verified Reviewer
| map-marker Bayville, New Jersey

Resolved: Follow up on my complaint # 3877****

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Breyers - Follow up on my complaint # 3877****
Updated by user Mar 30, 2022

Company fixed the issue and I have been provided with full refund.

Original review Feb 28, 2022
I found a foreign object in my ice cream .. I did not get the attention to this matter, that I thought a reputable company like Breyers should have given ..I didnt even get a call back
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User's recommendation: Shop another brand

Anonymous
map-marker Babylon, New York

I need to chat again i am not paying for sending in my request

breyers ice cream that only had a couple tiny pieces of bing cheeries in the 1/2 galloon and i usually buy this brand all the time and never had an experience like this. i usually get large whole bing cheeries in the ice crea.
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Anonymous
map-marker Antioch, Tennessee

BREYERS SUPPOSEDLY "HOME MADE" VANILLA ICE CREAM

I HAVE ALWAYS BEEN A BREYERS ICE CREAM FAN AND AM 70 YO. FAMILY HAS ALWAYS KNOWN I LOVE YOUR VANILLA BEAN AND ALWAYS GET IT FOR MY BIRTHDAY WITH MY CAKE. HOWEVER, I JUST PURCHASED BREYERS "HOMEMADE" ICE CREAM AND IT HAS NO TASTE AND ABSOLUTELY NOT THE HOMEMADE ICE CREAM I LOVE. I LOVE MANY OF THE VARIOUS BRANDS BUT YOURS IS WAY OFF!!! SUCH A WASTE. WILL MAKE CHOC MILKSHAKES OUT OF IT!!!
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User's recommendation: DON'T BUY

1 comment
Guest

They also got rid of the vanilla bean specks, Terrible product

John L Vrl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lacey, New Jersey

Foreign object in ice cream

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Breyers - Foreign object in ice cream
I called customer service about a foreign object I found in a brand new container. I havent heard back from them since I called ( 6 days )
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Loss:
$5
Pros:
  • Taste and texture
Cons:
  • Finding foreign objects in products

Preferred solution: Let the company propose a solution

User's recommendation: Shop another brand

Anonymous
map-marker Swansboro, North Carolina

Pecans old and very bad tasting

I love carb smart but recent carton was terrible due to rancid stale pecans. I am diabetic and love ice cream and there are not many flavors available. I was shocked at the carb free pecan ice cream I purchased recently.
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Cons:
  • Decline in product quality and consistency
patsy s Enk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fuquay Varina, North Carolina

Didn't know it was changed

I bought your ice cream? For the 4th. Party. So I made my grandson and myself a bowl today strawberry. It's been a long time since I purchased my grandchildren like single serve. Well I was SO disappointed. The ice cream? Was awful. The package half the size now no taste small ground up strawberries. NEVER AGAIN I wasted my money. YUCK
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Loss:
$10
Cons:
  • Awful now

User's recommendation: Do what you want I'm not buying again

Roni F Jdp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Palm Coast, Florida

Breyers butter pecan ice cream made me nauseous

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Breyers butter pecan ice cream made me nauseous
Bad and nauseating pecan. Actually wanted to make me vomit. Hopefully I will not get sick but if I do I will report it.
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Preferred solution: Full refund

User's recommendation: Don’t buy it.

1 comment
Guest

Same issue Nov 18 2022. There are many reports about bad pecans.

Why no recall? Unilever should be accountable.

Lenora F Gdb
map-marker Marion, Ohio

Dangerous!

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Breyers - Dangerous!
Breyers - Dangerous! - Image 2
I bought a container of Breyers natural vanilla ice cream, halfway through the container I spotted about 15 Wood splinters in the ice cream as I'm sho stay away from Breyers stay awayveling it into my mouth. After reading all the other reviews I won't be buying Breyers anymore.
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Loss:
$4

Preferred solution: Full refund

User's recommendation: Stay away from Breyers ice cream

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