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Resolved: Follow up on my complaint # 3877****

Breyers - Follow up on my complaint # 3877****
Update by user Mar 30, 2022

Company fixed the issue and I have been provided with full refund.

Original review posted by user Feb 28, 2022
I found a foreign object in my ice cream .. I did not get the attention to this matter, that I thought a reputable company like Breyers should have given ..I didnt even get a call back

User's recommendation: Shop another brand.

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Resolved
ID
#3372864 Review #3372864 is a subjective opinion of poster.
Location
Bayville, New Jersey

I need to chat again i am not paying for sending in my request

breyers ice cream that only had a couple tiny pieces of bing cheeries in the 1/2 galloon and i usually buy this brand all the time and never had an experience like this. i usually get large whole bing cheeries in the ice crea.
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ID
#3956684 Review #3956684 is a subjective opinion of poster.
Location
Babylon, New York

Terrible!!!!!!!

Butter pecan - rancid pecans. No flavor at all!!! This ice cream use to be the best! Mr Breyer is turning over in his grave! I had to stop eating it as it was a waste of calories on my cheat day. Shame on you! Complete trash!!!

User's recommendation: Don’t buy.

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ID
#3921934 Review #3921934 is a subjective opinion of poster.
Location
Hartford, Connecticut

Pecans old and very bad tasting

I love carb smart but recent carton was terrible due to rancid stale pecans. I am diabetic and love ice cream and there are not many flavors available. I was shocked at the carb free pecan ice cream I purchased recently.
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ID
#3858828 Review #3858828 is a subjective opinion of poster.
Location
Swansboro, North Carolina
Cons
  • Decline in product quality and consistency

BREYERS SUPPOSEDLY "HOME MADE" VANILLA ICE CREAM

I HAVE ALWAYS BEEN A BREYERS ICE CREAM FAN AND AM 70 YO. FAMILY HAS ALWAYS KNOWN I LOVE YOUR VANILLA BEAN AND ALWAYS GET IT FOR MY BIRTHDAY WITH MY CAKE. HOWEVER, I JUST PURCHASED BREYERS "HOMEMADE" ICE CREAM AND IT HAS NO TASTE AND ABSOLUTELY NOT THE HOMEMADE ICE CREAM I LOVE. I LOVE MANY OF THE VARIOUS BRANDS BUT YOURS IS WAY OFF!!! SUCH A WASTE. WILL MAKE CHOC MILKSHAKES OUT OF IT!!!

User's recommendation: DON'T BUY.

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ID
#3832676 Review #3832676 is a subjective opinion of poster.
Location
Antioch, Tennessee

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New Reviewer

Didn't know it was changed

I bought your ice cream? For the 4th. Party. So I made my grandson and myself a bowl today strawberry. It's been a long time since I purchased my grandchildren like single serve. Well I was SO disappointed. The ice cream? Was awful. The package half the size now no taste small ground up strawberries. NEVER AGAIN I wasted my money. YUCK

User's recommendation: Do what you want I'm not buying again.

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ID
#3728950 Review #3728950 is a subjective opinion of poster.
Location
Fuquay Varina, North Carolina
Cons
  • Awful now
Loss
$10

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New Reviewer

Bryers smart carb 60 calorie only 2 grms of sugar ice cream pops

Why can't both the Acme and Giant Super Markets in Havertown, PA. 19083 get in your Bryers Smart Carb 60 calorie 2 grams of suger ice cream pops in vanilla caramel or chocolate fudge ?
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ID
#3727816 Review #3727816 is a subjective opinion of poster.
Location
Havertown, Pennsylvania

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New Reviewer

Bad Ice Cream

I purchased Butter Pecan Ice cream on 5/20/2022 and I broke out in hives. The ice cream tasted spoiled and my face will NEVER heal. I need someone to email me or call me in reference to this horrible experience

User's recommendation: Don’t purchase.

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ID
#3627285 Review #3627285 is a subjective opinion of poster.
Location
Coppell, Texas
Loss
$5
Preferred solution
Let the company propose a solution

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New Reviewer

Your no sugar added butter pecan ice cream

This ice cream is very good but the pecans are not. They dont taste fresh. Ingles Brand butter pecan has wonderful pecans but their ice cream is not as good so I know sourcing good pecans is possible. Just wanted you to know.

User's recommendation: If you want fresh tasting pecans in your ice cream, don’t buy Breyers.

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ID
#3606337 Review #3606337 is a subjective opinion of poster.
Location
Marietta, South Carolina
Preferred solution
Let the company propose a solution

Horrible taste

Breyers - Horrible taste
The butter pecan had zero flavore and the pecans were rotten (soft and bitter). I will not buy again.

User's recommendation: Choose another brand!

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ID
#3603241 Review #3603241 is a subjective opinion of poster.
Location
Carmel, Indiana
Preferred solution
Let the company propose a solution

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New Reviewer

Bad ice cream

Breyers - Bad ice cream
Bought a half gallon of Napoleon ice cream from 7 /11 in cape coral fla and it tasted freezer burnt we looked for a expiration date and there isn't one we are very upset with the product and would like a refund or our money back on this product or fresh ice cream or something thank you very much please let me know

User's recommendation: Check for dates.

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ID
#3512840 Review #3512840 is a subjective opinion of poster.
Pros
  • Original breyers ice creams as they were 15 years ago
Loss
$6
Preferred solution
Let the company propose a solution
New Reviewer

Breyers butter pecan ice cream made me nauseous

Breyers butter pecan ice cream made me nauseous
Bad and nauseating pecan. Actually wanted to make me vomit. Hopefully I will not get sick but if I do I will report it.

User's recommendation: Don’t buy it.

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ID
#3499153 Review #3499153 is a subjective opinion of poster.
Location
Palm Coast, Florida
Preferred solution
Full refund

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New Reviewer

Foreign object in ice cream

Breyers - Foreign object in ice cream
I called customer service about a foreign object I found in a brand new container. I havent heard back from them since I called ( 6 days )

User's recommendation: Shop another brand.

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ID
#3372886 Review #3372886 is a subjective opinion of poster.
Location
Lacey, New Jersey
Pros
  • Taste and texture
Cons
  • Finding foreign objects in products
Loss
$5
Preferred solution
Let the company propose a solution
New Reviewer

Dangerous!

Breyers - Dangerous!
Breyers - Dangerous!
I bought a container of Breyers natural vanilla ice cream, halfway through the container I spotted about 15 Wood splinters in the ice cream as I'm sho stay away from Breyers stay awayveling it into my mouth. After reading all the other reviews I won't be buying Breyers anymore.

User's recommendation: Stay away from Breyers ice cream.

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ID
#3358435 Review #3358435 is a subjective opinion of poster.
Location
Marion, Ohio
Loss
$4
Preferred solution
Full refund

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New Reviewer

CARTON NOT FILLED

I'VE BEEN BUYING BREYERS FRENCH VANILLA AND NOTICE WHEN I BUY IT FROM FAMILY DOLLAR IT'S NOT ALL THE WAY FILLED. IT ALWAYS HAS AIR POCKETS IN IT.. THAT TELLS ME EITHER THE PRODUCT LINE IS MOVING TOO FAST OR THE ICE CREAM IS TOO THICK DISPENSING. SLOW DOWN SOME OR LIGHTEN UP ON THE TEXTURE OF THE ICE CREAM.. ITS ALMOST AT $5 FOR A CARTON OF BREYERS ICE CREAM. WAY TOO MUCH FOR AIR POCKETS... ALSO THE ORIGINAL TASTE IS GONE PLEASE BRING IT BACK OF THE FRENCH VANILLA... STARTING TO TASTE WATERED DOWN..

User's recommendation: SQUEEZE THE CARTON BEFORE YOU BUY... SOME ARE FILLED. SOME NOT.

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ID
#3328651 Review #3328651 is a subjective opinion of poster.
Location
Englewood Cliffs, New Jersey
Pros
  • Original french vanilla flavor
Loss
$5
Preferred solution
Apology

No response from customer service!! I even sent pictures of codes in bottom of carton

The butter pecan ice cream had bad pecans. They tasted old and bad! I spent a lot of time filling out info

User's recommendation: Do not buy.

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ID
#3299525 Review #3299525 is a subjective opinion of poster.
Location
Tampa, Florida

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